International Voice Process Junior Executive

Opx Global · Coimbatore

Freshers welcome

Pay₹17,000–22,000a month, as listed

WhereCoimbatoreTamil Nadu

TypeFull timeFreshers welcome

Posted2 Nov2 days ago, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Night shifts

No vehicle or licence needed

Skills they list46 named

Collaborate with healthcare professionalsHealth insurance authorisationsRecord-keepingAssistance experience in the healthcare industryAdministrative experience within healthcareInbound customer enquiry call handlingClinical record keepingElectronic health records managementPhone communicationCustomer appointment bookingElectronic health record updatesMedical codingMaintaining patient confidentialityPatient appointment coordinationClient enquiry handlingInbound voiceBack office operationsEnglishBack office processingMicrosoft OfficeVoice-based call centre experienceMedical schedulingConfidential record keepingClient servicesPatient record data quality checkingData entryElectronic health record systemsHealth record trackingTypingProductivity softwareSecretarial workHandling patient queriesData codingPatient record updatingData accuracy checksClient communication skillsDocumentation handlingFaxingManaging patient recordsReferral coordinationMedical appointment creationBillingResults verificationTeam coordinationOffice phone managementMedical administration

About this job

Healthcare Assistant – US Voice Process

Work Mode: Work From Office / Night shift
Contact: 6379787245 (Call between 12:15 PM noon to 9:45 PM )
Contact Email: athira.k@opxgl.com
Working Days: Monday to Friday
Experience: Fresher / 0–1 year

Job Summary

Handle US healthcare voice calls and support healthcare providers with patient coordination, documentation, referrals, appointments, faxes, lab reports, and EHR/EMR-related tasks.

Key Responsibilities

Handle patient calls and appointment coordination.

Manage referrals, follow-ups, and patient inquiries.

Review and maintain accurate patient records.

Process faxes, lab reports, prior authorizations, and chart preparation.

Verify documentation and identify discrepancies.

Assign and encode billing codes as per guidelines.

Maintain patient confidentiality and documentation accuracy.

Coordinate with healthcare professionals for smooth workflow.

Key Competencies

Excellent English communication; US Accent is an advantage.

Healthcare back-office/US voice process experience preferred.

Knowledge of EHR/EMR and MS Office.

Typing speed of 30+ WPM with accuracy.

Strong attention to detail and customer service skills.

Ability to work independently and meet deadlines.

Preferred Experience

Healthcare/medical back-office experience.

Prior US shift experience preferred.

Perks & Benefits

As per industry standards

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits

Commuter assistance

Paid time off

Provident Fund

Work Location: In person

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