KG
Tamil Voice Process
KGIS · Coimbatore
Pay₹15,000–18,000a month, as listed
WhereCoimbatoreTamil Nadu
TypeFull timeFreshers welcome
Posted29 Oct6 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Walk-in interview
Night shifts
No vehicle or licence needed
Skills they list29 named
Customer feedback collectionCustomer records maintenanceRecord-keepingComputer operationCustomer complaint handlingCustomer relationship buildingInbound customer enquiry call handlingPhone communicationComputer literacyClient enquiry handlingInbound voiceEnglishLocal languageHandling dissatisfied clientsTamilClient feedback collectionClient servicesCustomer relationship managementRespectful communicationTypingProviding product informationClient communication skillsProfessional phone etiquetteAfter-call work proceduresComplaint resolution call handlingCommunication skillsClient liaisonClient interaction via phone callsCustomer data entry
About this job
Dear Candidate,
Greetings from KG Invicta Services Pvt. Ltd. (KGiS)!
Looking for a career in an Tamil Voice Process?
We are hiring Freshers for the role of: Junior sales Associate –Tamil Voice
- Location
- Coimbatore
- Work Mode
- Work from Office
- Experience
- Freshers
- Shift
- Rotational Shift
- Working Days
- 6 days working/ 1 day ( week off )
Kindly bring your resumes & 10th or 12th original documents without fail.
- Interview Time
- 9:30 AM – 12PM
- Date
- 29 October 2026 - November 16th 2026
Venue
KGISL Campus, IT Tower 1, P2P Block
Thudiyalur Road, Saravanampatti
Coimbatore – 641035
(Opp. Holiday Residency)
Contact Details
- HR
- Gokila
- Mobile
- 9361422980
- gokila.g@kgis.co
We look forward to connecting with you!
Key Responsibilities
- Handle inbound and outbound customer calls in Tamil with professionalism and courtesy.
- Act as the primary point of contact for customer queries, concerns, and service requests. Provide accurate information regarding products, services, offers, and order-related inquiries.
- Resolve customer complaints efficiently while ensuring a positive customer experience.
- Follow up with customers for feedback, issue resolution, and promotional activities as required.
- Maintain high standards of customer satisfaction through effective communication and problem solving.
- Record customer interactions accurately in the system and ensure timely updates.
- Meet individual and team performance metrics, including quality, productivity, and customer satisfaction.
Required Skills
- Excellent verbal communication skills in Tamil.
- Basic communication skills in English.
- Good listening, interpersonal, and customer handling skills.
- Ability to empathize with customers and resolve concerns patiently.
- Confident in handling both inbound and outbound voice calls.
- Strong problem-solving skills with a customer-first approach.
- Basic computer knowledge and typing skills.
- Ability to work in rotational shifts and adapt to a dynamic work environment.
- Pay
- ₹15,000.00 - ₹18,000.00 per month
Benefits
Life insurance
Provident Fund
- Work Location
- In person
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