Service Desk Analyst

MUFG Pension & Market Services · Across India

PayPay not listed

WhereAcross India

TypeFull time

Posted3 NovYesterday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Description Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients. Key Accountabilities and Main Responsibilities Operational Management Ticket triage / categorisation / prioritisation / assignment. Escalation …

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