Procurement Executive

Key responsibilitiesProcurement

• Review new website orders daily and buy each item from the best source (marketplace or vendor) within the price ceiling.
• Choose sources on price, delivery time, and reliability, and keep a backup vendor for top-selling items
• Escalate orders where the buying price exceeds the ceiling or the item is unavailable

Order and tracking updates

• Record the purchase source, order ID, and cost against each website order
• Update tracking numbers and carrier details as soon as they are available
• Maintain and update the ETA on every order, and flag delays to customer support before the customer asks

Unprocessed order checks

• Check the website's pending and unprocessed orders \[twice daily / at set times] and clear them within 24 hours.
• Report orders stuck because of stock-outs, payment holds, or address problems

Exceptions

damaged, partial, wrong, and missing items

• Log every exception with proof (photos, delivery details) and raise a claim or return with the source
• Reprocure the item immediately, without waiting for the claim outcome, if the customer's delivery promise is at risk
• Track each exception to closure (refund, replacement, or credit) and record the cost impact

Pay

₹25,000.00 - ₹33,000.00 per month

Work Location

In person