Senior Procurement Executive
Role summary
You buy products for our website orders from marketplaces (Amazon, Flipkart, etc.) and approved vendors, then keep every order tracked through to delivery. You also make sure damaged, partial, wrong, or missing items are reprocured quickly.
Key responsibilities
Procurement
Review new website orders daily and buy each item from the best source (marketplace or vendor) within the price ceiling.
Choose sources on price, delivery time, and reliability, and keep a backup vendor for top-selling items
Escalate orders where the buying price exceeds the ceiling or the item is unavailable
Order and tracking updates
Record the purchase source, order ID, and cost against each website order
Update tracking numbers and carrier details as soon as they are available
Maintain and update the ETA on every order, and flag delays to customer support before the customer asks
Unprocessed order checks
Check the website's pending and unprocessed orders [twice daily / at set times] and clear them within 24 hours.
Report orders stuck because of stock-outs, payment holds, or address problems
- Exceptions
- damaged, partial, wrong, and missing items
Log every exception with proof (photos, delivery details) and raise a claim or return with the source
Reprocure the item immediately, without waiting for the claim outcome, if the customer's delivery promise is at risk
Track each exception to closure (refund, replacement, or credit) and record the cost impact
Requirements
1-3 years in e-commerce operations, purchasing, or order fulfilment
Strong Excel/Google Sheets skills
Experience using Amazon, Flipkart, or similar platforms as a buyer
Clear communication and strong follow-up discipline
Attention to detail, because a wrong address, variant, or quantity is a direct loss
KPIs
Unprocessed orders cleared within the 24 hrs SLA
On-time delivery rate against the promised ETA. Max Lead time 7 days.
Order error rate (wrong, partial, missing, damaged)
Average time to reprocure after an exception- 48 hours
Buying cost vs. price ceiling
- Pay
- ₹25,000.00 - ₹32,000.00 per month
Benefits
Paid sick time
Paid time off
Application Question(s)
Tell how to process an order on amazon business.
Tell what is benefit of business analytics on amazon business.
Tell what is the important factor in an ecommerce order procurement.
Tell what is the importance of tracking number or PO number for ecommerce order fulfillment.
Experience
- Amazon Business Procurement
- 1 year (Required)
- Microsoft Excel
- 2 years (Required)
- Work Location
- In person
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