Front Desk Receptionist

To remain well-groomed as per company policy.

• Handling telephonic inquiries of the patients and keeping a record of the same.

• Booking new and follow-up appointments of the patients online and directly in SIVIS.

• Calling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same.

• Greeting and welcoming the patients/guests/consultants both voice and face-to-face.

• Assisting patients to fill-up the registration form and then registering patients in SIVIS.

• Collecting payments and generating receipts for the patients.

• Preparing patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.

• Retrieving lab reports from the lab at regular interval and arranging the same in the alphabetical order.

• Following the patient flow as per standards and coordinating the same with other roles in the center.

• Scheduling appointments of the patients in a way which helps in minimizing patient waiting time in the system.

• Managing the patients waiting time in peak hours

Pay

₹21,000.00 - ₹25,102.77 per month

Benefits

• Commuter assistance
• Leave encashment
• Life insurance
• Paid time off
• Provident Fund

Work Location

In person