Receptionist cum Telephone Operator

Job Summary

The Receptionist-cum-Telephone Operator is responsible for managing front desk activities, handling incoming and outgoing telephone calls, welcoming visitors, and providing administrative support to ensure the smooth functioning of daily office operations.

Key Responsibilities

• Welcome visitors, clients, and guests in a professional and courteous manner.
• Answer incoming telephone calls, transfer calls to the appropriate departments, and take messages when required.
• Make outgoing calls as instructed by management.
• Maintain visitor registers and telephone call records.
• Provide general information and direct visitors to the concerned personnel.
• Receive, sort, and distribute incoming mail, courier packages, and documents.
• Manage appointments, meeting schedules, and the reception area.
• Handle basic clerical and administrative tasks, including filing and data entry.
• Maintain the cleanliness and professional appearance of the reception area.
• Coordinate with other departments to ensure efficient office operations.
• Perform other duties assigned by the supervisor or management.

Required Skills and Qualifications

• Minimum qualification: 12th pass or Bachelors Degree in any discipline.
• Good verbal communication and interpersonal skills.
• Basic computer knowledge, including MS Office.
• Professional telephone etiquette and customer service skills.
• Ability to handle multiple tasks efficiently.
• Punctuality, and a responsible attitude.
• Knowledge of English, Hindi, and the local language is preferred.

Experience: Freshers or candidates with relevant experience.

Interested candidates please apply to: recruitment.isccm@gmail.com

Pay

₹15,000.00 per month

Work Location

In person