Account Manager - Claims & Billing

Name of Company: SSIZ International Pvt. Ltd.

Company Website: www.ssiz.in

Job Title: Account Manager - Claims \& Billing

Industry Type: Beauty, Personal Care \& Wellness

Reporting To: CFO

Experience: 6+years

Location: Santacruz (W), Mumbai

Mode of Work: In Office (Full-Time)

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About the Role

We are looking for an experienced and detail-oriented Claims \& Billing Executive to manage end-to-end claims processing, billing operations, reconciliation, and coordination with internal teams \& external partners. The ideal candidate must have strong analytical skills, experience in trade claims (Offline Sales, Modern Trade \& E-commerce), billing accuracy, and maintaining compliance while supporting smooth financial operations.

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Key Responsibilities

Claims Management

• Handle end-to-end claims for Modern Trade, E-commerce, Distributors, and Retail partners.

• Verify claims related to promotions, discounts, returns, schemes, and damages.

• Validate claims with supporting documents and ensure timely approvals.

• Maintain records of approved, pending, and rejected claims.

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Billing \& Invoicing

• Prepare accurate invoices (MT / GT / E-commerce) based on agreed commercial terms.

• Check GST applicability, HSN codes, pricing, discounts, and tax calculations.

• Ensure timely billing to prevent revenue loss or delays in payment cycles.

• Coordinate with sales teams for pricing changes and billing queries.

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Reconciliation \& Reporting

• Reconcile claims vs. actual sales and payouts.

• Coordinate with finance \& accounts for monthly closures.

• Maintain SKU-level and channel-wise claim MIS reports.

• Analyze trend reports to flag issues impacting profitability.

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Cross-Functional Coordination

• Work closely with Sales, Finance, Supply Chain, and Marketplaces.

• Resolve discrepancies related to claims, returns, and billing differences.

• Coordinate with distributors, modern trade partners, and e-commerce platforms.

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Compliance \& Process Improvement

• Ensure adherence to company policies, tax regulations, and audit requirements.

• Suggest improvements to streamline claim and billing processes.

• Maintain accurate documentation for audits and compliance checks.

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Required Skills \& Qualifications

• Bachelor’s degree in Commerce, Finance, or related field.

• Minimum 5years of experience in claims and billing (Beauty, FMCG, Personal Care industry preferred).

• Strong knowledge of trade promotions, e-commerce claims, and billing processes.

• Hands-on experience with ERP systems (SAP / Tally / NetSuite or similar).

• Advanced skills in Excel (VLOOKUP, Pivot Tables, Reconciliation).

• Strong analytical, problem-solving, and communication skills.

• Ability to manage high-volume claims and billing tasks with accuracy.

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Key Competencies

• Detail-oriented and highly organized

• Strong coordination and follow-up ability

• Data accuracy \& compliance understanding

• Ability to work under pressure and meet deadlines ____________________________________________________________________________________________

Pay

From ₹60,000.00 per month

Benefits

• Health insurance
• Provident Fund

Ability to commute/relocate

• Santacruz West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

• What is your Current Take Home Salary?
• What is your Expected Take Home Salary?
• If you get selected, how soon you can join?

Experience

• 12years: 6 years (Required)

Shift availability

• Day Shift (Required)

Work Location

In person