Backend Sales Coordinator

Job Description: Backend Sales Executive

Role Summary

The Backend Sales Executive is responsible for managing the complete internal sales cycle—from inquiry handling and quotation preparation to order processing, coordination, and post-order support—ensuring smooth execution and customer satisfaction.

Key Responsibilities

Inquiry \& Technical Evaluation

Ø Receive RFQs from clients and sales team

Ø Review technical specifications and requirements

Ø Ensure complete alignment with customer requirements

Proposal \& Quotation Preparation

Ø Prepare techno-commercial quotations

Ø Develop and share: Datasheets, Compliance sheets, GA drawings (in coordination with Design Team)

Ø Coordinate with Design Team for technical inputs

Costing \& Approval

Ø Prepare detailed cost sheets in coordination with: Design Team, Procurement Team

Ø Ensure profitability and margin targets

Ø Obtain internal approvals before quotation submission

Sales Follow-Up \& Client Handling

Ø Conduct cold calling and follow-ups on submitted quotations

Ø Address client queries via email and calls

Ø Revise and resubmit quotations as required

Order Processing

Ø Convert customer PO into internal sales order

Ø Verify: Technical specifications, Commercial terms

Ø Generate and issue: Proforma Invoice, Order Acknowledgment

Internal Coordination

Ø Coordinate with

Ø Production Team → manufacturing progress

Ø Planning Team → delivery schedule

Ø QA/QC Team → inspection readiness

Documentation Management

Ø Maintain records of: Quotations, Orders, Customer database

Ø Prepare documentation for: Factory Acceptance Test (FAT), Dispatch

Dispatch \& Logistics Support

Ø Coordinate with logistics team for dispatch

Ø Share dispatch details with clients

Ø Track delivery timelines and ensure commitments

MIS \& Reporting

Ø Prepare reports on: Inquiry status, Order conversion, Sales pipeline

Ø Regularly update CRM / ERP system

Portal Management

Ø Upload documents on portals when required

Ø Ensure compliance with specifications and deadlines

Post-Order \& After-Sales Support

Ø Handle documentation requests from clients

Ø Support team in payment follow-ups

Ø Coordinate for resolution of after-sales issues

• Key Skills Required

Ø Experience in sales within a manufacturing industry is mandatory

Ø Basic knowledge of transformers and electrical systems will be an added advantage

Ø Strong coordination, communication, and presentation skills

Ø Proficiency in MS Excel and working knowledge of ERP/CRM systems

Ø High level of attention to detail with strong documentation accuracy

Soft Skills

Ø Excellent communication skills (verbal \& written)

Ø Strong time management and multitasking ability

Ø Good problem-solving skills and analytical skills

Ø High level of ownership and accountability

Ø Ability to work collaboratively across teams

Ø Strong follow-up and persistence mindset

Ø Adaptability to work in a fast-paced, target-driven environment

Pay

₹300,000.00 - ₹700,000.00 per year

Work Location

In person