Jobs›Front Office, Kochi

Front Office Supervisor

Olwen Suites · Kochi
Senior
Pay₹23,000–27,000a month, as listed
WhereKochiKerala
TypeFull time
Posted2 Nov8 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list32 named
Diploma – Hotel ManagementHotel bookingCustomer complaint handlingStaff supervisionHotel and accommodation payment processingIndividual booking creationOperations managementPayment processingTeam leadershipIn-person customer serviceClient communicationProcessing cash transactionsMalayalamEnglishHotel guest service standardsFront-of-house coordinationLocal languageHandling dissatisfied clientsPayment collectionHospitality ManagementProperty management systems (PMS)Reservation systemsPayment reconciliationHindiDiplomaChannel managementTracking inventory levelsBillingCommunication skillsReception managementFront office managementReservation management
About this job

OLWEN SUITES, Opposite Lulu Mall, Cochin.

We are looking for an experienced and service-oriented Front Office Supervisor to join our team.

Eligibility & Requirements

Minimum 5 years of hotel front office experience.

Degree/Diploma in Hotel or Hospitality Management.

Practical knowledge of PMS, Channel Managers and OTA platforms.

Experience in reservations, rate management, billing and cashiering.

Knowledge of OTA account management and payment reconciliation.

Strong leadership, communication and guest-handling skills.

Fluency in English and Malayalam; Hindi is an advantage.

Ability to work in shifts.

Key Responsibilities

Supervise daily front office operations.

Manage reservations, walk-ins and direct bookings.

Monitor OTA bookings, rates and room inventory.

Handle guest services, billing and complaints.

Lead the front office team and maintain service standards.

Benefits

Food and accommodation provided.

Applicable employee benefits.

Career growth opportunities.

Apply Now

Send your updated CV to

Email
olwensuites@gmail.com
Mobile
9847231031
Pay
₹23,000.00 - ₹27,000.00 per month

Benefits

Food provided

Work Location
In person

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →

Apply on SimplyHired
Opens simplyhired.co.in in a new tab