Inside Sales Executive

JOB DESCRIPTION – INSIDE SALES EXECUTIVE

Company

The Coco Factory Private Limited

Department

Sales & Marketing

Location

Palarivattom , Kochi, Kerala

Employment Type

Full-time

Interview Mode

Walk-In

Interview Date

9th November 2026

Time

11 AM

Job Summary

We are looking for a motivated and target-oriented Inside Sales Executive to handle customer follow-ups, generate sales, convert potential leads into orders, and build strong customer relationships through calls and WhatsApp communication.

Key Responsibilities

• Follow up with abandoned cart customers and convert them into orders.
• Contact existing customers to generate repeat purchases.
• Contact fresh enquiries and potential leads to generate sales.
• Explain product features, benefits, pricing, and ongoing offers.
• Recommend suitable products and combo offers to customers.
• Handle customer enquiries
• Follow up with interested customers and convert leads into confirmed orders.
• Maintain customer databases and update daily call records.
• Coordinate with the dispatch team regarding confirmed orders.
• Collect customer feedback and address basic queries.
• Achieve daily, weekly, and monthly sales targets.
• Prepare daily sales and follow-up reports.

Required Skills & Qualifications

• Minimum 1 year of experience in sales , preferably in tele calling or inside sales.
• Good communication and convincing skills.
• Basic knowledge of sales and customer handling.
• Ability to convert enquiries into sales.
• Good follow-up and negotiation skills.
• Basic computer and Excel knowledge.
• Target-oriented with a positive attitude.

Performance Expectations

• Consistent customer follow-ups.
• Improved abandoned cart and lead conversion.
• Increased repeat customer orders.
• Achievement of assigned sales targets.
• Accurate maintenance of customer and sales records.

How to Apply

Interested candidates can contact us at +91 9037924104

Work Location

In person