FRONT OFFICE ASSOCIATE

Job Description

We are looking for a friendly and well-presented Front Office Associate to join our hotel team. The candidate should have good communication skills and a guest-focused attitude.

Key Responsibilities

Welcome guests and handle check-in and check-out procedures.

Manage guest inquiries, requests and reservations.

Handle calls and provide accurate information to guests.

Coordinate with housekeeping and other departments.

Maintain guest records and front office documentation.

Ensure a smooth and pleasant guest experience.

Requirements

Previous experience in a hotel front office is preferred.

Good communication and interpersonal skills.

Basic computer knowledge.

Professional appearance and positive attitude.

Ability to work in shifts.

Job Location

Will be discussed during the interview.

Work Location

In person