Host-Guest Services

Description: · Takes reservations and operates systems in accordance with hotel standards of performance. · Ensures a sales attitude is adopted at all times and maintains an awareness of sales opportunities within the hotel. · Develops and maintains a high level of communication with all major sources of business and advises the Front Office Manager to feedback where necessary. · Ensures all waitlisted business is recorded appropriately. · Adheres to pre-set availability and rate controls. · En…