Telecaller

Job Summary We are looking for a motivated and confident Telecaller to join our team. The ideal candidate will handle inbound and outbound calls, explain products/services to customers, maintain relationships, and support the sales team in achieving targets. Key Responsibilities Make outbound calls to potential and existing customers. Explain products/services clearly and convincingly. Generate leads and forward them to the sales team. Handle customer inquiries professionally and provide accurate information. Maintain a database of customer information and call records. Follow up on leads, queries, and pending responses. Achieve daily/weekly calling and conversion targets. Build positive relationships with customers to encourage repeat business. Requirements Excellent communication skills (Hindi/English). Confident, polite, and good at handling conversations. Ability to explain information clearly and handle objections. Basic computer knowledge (MS Excel, CRM is a plus). Prior telecalling or sales experience preferred but not mandatory. Positive attitude and willingness to learn. Benefits Incentives for target achievement Training and growth opportunities Supportive work environment