Call Center Executive

Are you organised, friendly, and passionate about healthcare? Join our growing team at Exonea Health, a leading physiotherapy and acupuncture clinic in United Kingdom . We are looking for a confident and professional Call Centre Executive to handle inbound and outbound calls for our clients based in the United Kingdom. The ideal candidate must have excellent English communication skills, a clear accent, and prior experience dealing with UK customers.

Call Centre & Admin Executive

Location

Nagpur

Job Type

Full-Time, Tuesday to Saturday from 2 pm to 11 pm.

Salary

24K per month.

Holidays

15 Paid Holidays per year with 4 National Holidays

Essential Requirement

Excellent English with clear and neutral accent

Strong command over grammar and communication

Ability to understand UK accents (England & Scotland)

Previous experience with UK clients preferred

Experience in call centre/customer service/admin role

Good organisational and multitasking skills

Basic computer knowledge

• Key Responsibilities

Handle inbound and outbound calls with UK-based clients, and manage appointment bookings.

Provide excellent customer service and resolve queries.

Maintain patient records and ensure GDPR compliance.

Process payments, issue invoices and receipts- Manage Bookkeeping with Xero software.

Coordinate communication between patients and physiotherapists

Assist with managing clinic supplies and stock orders

Handle general administrative duties such as filing, scanning, and data entry

Support marketing and social media efforts as needed

Support to expand and grow the business.

Open to new idea and Plan/Process/Implement ideas for new Business in UK and in india.

Work with the directors on new ideas and implement

Requirements

Previous experience in a healthcare or administrative role (preferred but not essential)

Excellent communication and interpersonal skills (Essential)

Strong IT skills, including use of Microsoft Office and appointment systems (Essential)

Ability to multitask and stay organised in a busy clinic environment (Essential)

Discretion and confidentiality with patient information (Essential)

Positive, proactive, and team-oriented attitude (Essential)

How to Apply

To apply, please send your CV and a brief cover letter to admin@exoneahealth.co.uk. We look forward to hearing from you!

Thanks

Emai

admin@exoneahealth.co.uk, Website: www.exoneahealth.co.uk

Pay

From ₹24,000.00 per month

Benefits

Paid time off

Ability to commute/relocate

Trimurti Nagar, Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education

Bachelor's (Preferred)

Experience

Admin and call center

1 year (Preferred)

Language

English (Required)

Work Location

In person