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Executive - Call center - Chennai Nov'26

Vidal Health Insurance TPA · Chennai
PayPay not listed
WhereChennaiTamil Nadu
TypeFull time
Posted6 NovToday, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job

Job Purpose To deliver efficient customer support through both voice and non-voice channels, ensuring timely and accurate resolution of health insurance and claims queries, and driving customer satisfaction by maintaining service quality standards. Reporting Structure (Attach org chart or specify reporting manager and team hierarchy.) Principal Accountabilities Query Handling: Address queries within agreed SLA and TAT. Information Accuracy: Provide 100% accurate information on policy coverage, …

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