Customer Support Executive (CSE)

Job Description

Company

DialDesk

Location

Noida, Sector 62

Experience

1–3Years

Qualification

Any Graduate/Postgraduate

Shift

Rotational 24/7

Joining

Immediate joiners preferred

Employment Type

Full-Time

About DialDesk

DialDesk provides customer experience and contact center solutions that help businesses improve customer interactions, service quality, and operational efficiency.

Key Responsibilities

Handle inbound and outbound calls related to customer support and sales assistance.

Provide produc & servicet information, resolve customer queries, and manage follow-ups.

Support the sales team with lead management and customer coordination.

Maintain accurate customer records and call updates in the CRM.

Coordinate with internal teams to resolve customer concern.

Requirements

1–3 years of relevant experience in customer support, sales support, or BPO voice processes.

Excellent English and Hindi communication skills.

Strong customer-handling, problem-solving, and interpersonal skills.

Basic computer knowledge and familiarity with CRM systems.

Ability to work in rotational shifts and join immediately.

Pay

Up to ₹25,000.00 per month

Work Location

In person