Customer Support Executive (CSE)
Job Description
- Company
- DialDesk
- Location
- Noida, Sector 62
- Experience
- 1–3Years
- Qualification
- Any Graduate/Postgraduate
- Shift
- Rotational 24/7
- Joining
- Immediate joiners preferred
- Employment Type
- Full-Time
About DialDesk
DialDesk provides customer experience and contact center solutions that help businesses improve customer interactions, service quality, and operational efficiency.
Key Responsibilities
Handle inbound and outbound calls related to customer support and sales assistance.
Provide produc & servicet information, resolve customer queries, and manage follow-ups.
Support the sales team with lead management and customer coordination.
Maintain accurate customer records and call updates in the CRM.
Coordinate with internal teams to resolve customer concern.
Requirements
1–3 years of relevant experience in customer support, sales support, or BPO voice processes.
Excellent English and Hindi communication skills.
Strong customer-handling, problem-solving, and interpersonal skills.
Basic computer knowledge and familiarity with CRM systems.
Ability to work in rotational shifts and join immediately.
- Pay
- Up to ₹25,000.00 per month
- Work Location
- In person
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