Freight Dispatcher (Brokerage)

We're looking for a Freight Dispatcher to join a US freight brokerage that moves freight for manufacturing, medical device, and aerospace shippers. You'll own each load from booking through delivery. This is a full-time, fully remote role.

This role is ideal for someone with at least 2 years of freight dispatching experience at a US brokerage, who negotiates hard on rates but never cuts corners on carrier vetting. You'll be measured on the profit and on-time delivery of your loads, not just the number you book.

Key Responsibilities

Review available loads and customer requirements

Find qualified carriers on DAT and the approved carrier network

Negotiate carrier rates that protect the company's margin

Book loads quickly without trading off carrier quality

Vet every carrier in Highway before booking, including MC/DOT, insurance, and safety record

Verify authorized carrier contacts and confirm the actual carrier hauling the load

Watch for double brokering and other fraud signs, and escalate suspicious carriers before booking

Confirm pickup and delivery appointments and share changes with the right team members

Make sure drivers have correct pickup numbers and appointment details, are dispatched, and arrive on time

Monitor delivery schedules and act on delays early

Give trackers complete driver and carrier contact details, confirm tracking is active before pickup, and flag special delivery requirements

Respond right away when a tracker reports a delay, and coordinate the fix

Handle late drivers, cancellations, breakdowns, and missed appointments as they happen

Deal with damaged or missing freight and unapproved extra charges

Spot risks early and raise them before they become emergencies

Know the profit on every load you book

Avoid unnecessary detention, layover, and TONU (truck ordered, not used) charges

Get management approval before agreeing to any extra charges

Issue accurate rate confirmations

Keep Rose Rocket and the master sheet up to date

Collect required documents and work with accounting on PODs and carrier invoices

Report shipment discrepancies right away

Requirements

At least 2 years of experience as a freight dispatcher or load coordinator at a US freight brokerage

Hands-on experience with DAT

Experience vetting carriers and spotting double brokering

Strong rate negotiation skills

Excellent written and verbal English communication skills

Calm under pressure and quick to act when a load runs into trouble

Strong attention to detail and accuracy

Responsive and proactive, especially in replying to calls, emails, or chats

Experience with Highway (preferred)

Experience with Rose Rocket (preferred)

Benefits

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

Embrace the Opportunities

Seize daily chances to learn, innovate, and excel. Make a real impact in your field.

Limitless Career Growth

Unlock a world of possibilities and resources to propel your career forward.

Fast-Paced Thrills

Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.

Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.

Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Originally posted on Himalayas