Telecalling Executive

Job Responsibilities · Make outbound calls to customers regarding pending loan payments and overdue dues. · Follow up with customers for EMI payments and outstanding amounts. · Handle recovery and collection-related queries professionally. · Convince customers to clear pending payments within the given timelines. · Maintain regular follow-ups with overdue customers. · Update call records, payment commitments and collection status in the system. · Achieve assigned daily, weekly and monthly collection targets. · Maintain professional communication and customer relationships. Candidate Requirements · Minimum 1 year of experience in Telecalling, Recovery or Collection. · Candidates with prior experience in Loan Collection, EMI Recovery, Banking Collection, NBFC Collection or Telecalling Recovery can apply. · Previous Collection Experience is Mandatory. · Candidates with DRA certification and Non-DRA candidates both are welcome. · Good communication and convincing skills. · Ability to handle customers and payment-related objections. · Target-oriented and comfortable working in a collection process. · Immediate joiners preferred.