Telecaller Executive
Job Title: Telecaller Executive / Customer Support Associate Job Overview We are seeking a clear-spoken, motivated, and customer-oriented Telecaller Executive to join our recruitment and customer support team. In this role, you will be responsible for handling outbound calls, screening candidates/customers, explaining service details, resolving basic queries, and maintaining proper call records. Key Responsibilities Outbound & Inbound Calling: Place calls to candidates/clients from provided database lists and respond to incoming inquiries promptly. nformation Sharing: Explain job roles, company details, salary structures, and interview locations clearly. nterview Scheduling: Coordinate interview dates/times with candidates and follow up to ensure attendance. Data Maintenance: Accurately update call status, candidate feedback, and contact details in daily tracking reports (CRM). Follow-Ups: Conduct regular follow-up calls with prospective leads or shortlisted candidates. Requirements & Qualifications Education: Higher Secondary (10+2) or Any Graduate degree. Experience: 0 to 2 years of experience in telecalling, recruitment coordination, customer service, or outbound support (Freshers are welcome). Language Proficiency: Fluent in regional language (e.g., Tamil). Working knowledge / basic proficiency in English (Reading & Writing). Skills: Good verbal communication and active listening skills. Politeness, patience, and professional phone etiquette. Ability to handle targets and call volumes effectively.
- Pay
- ₹20,000.00 - ₹40,000.00 per month
Benefits
Flexible schedule
Paid sick time
Work from home
- Work Location
- In person
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