Customer Support Associate

Roles & Responsibilities

Note

Responsibilities will vary depending on the project assigned.

Product Management

Website Maintenance: Regularly maintain and update the e-commerce website to ensure all product listings, prices, and related information are accurate and up-to-date.

Content Optimization: Enhance product descriptions, images, and pricing strategies to maximize conversion rates and improve overall customer experience.

Catalog Management

Product Tagging: Ensure all products are correctly tagged with appropriate attributes to facilitate easy navigation and search ability on the e-commerce platform.

Organization and Categorization: Systematically organize and categorize product listings within the e-commerce platform to improve user experience and sales performance.

Data Entry and Analysis

Data Entry

Accurately input product details, pricing information, and other relevant data into the e-commerce platform or database.

Record Maintenance

Update and maintain existing records, ensuring data consistency and accuracy across the platform.

Documentation: Create and maintain comprehensive documentation for data entry procedures and standards to ensure smooth operations and training for new team members.

Eligibility Criteria

Educational Qualifications

The candidate must have pursued or be pursuing BBA, MBA, PGDM, BCA, BE, MCA, MBDA, or any other relevant qualification.

Experience

0-1 years of experience; Freshers with dynamic personalities are welcome to apply.

Technical Skills

Proficiency in MS Word, MS Excel, and email correspondence is essential.

Communication Skills

Fluency in English communication is considered a major advantage.

Interpersonal and Analytical Skills: Strong interpersonal skills, analytical abilities, and a result-oriented mindset are highly valued.

Job Types

Full-time, Permanent, Fresher

Pay

Up to ₹22,000.00 per month

Application Question(s)

Are you from Indore, Madhya Pradesh?

Language

Do you have fluency in English? (Required)

Work Location

In person