Sr. Facility Manager

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Position Overview

The Senior Facility Manager – Roads is responsible for the end-to-end operations, preventive maintenance, structural monitoring, and emergency response across the entire road network, underpasses, walkways, and traffic infrastructure within the DLF Cyber City portfolio. The objective is to provide a seamless, highly safe, and premium transit experience for over 100,000 daily commuters while preserving multi-million dollar road assets.

Key Responsibilities

• Civil & Structural Asset Management: Oversee the structural integrity and cosmetic upkeep of the 16-lane signal-free corridor, underpasses, flyovers, footbridges, and pavements.

• Preventive & Corrective Maintenance: Plan and execute road resurfacing, asphalt overlaying, pothole repairs, lane marking, and structural grouting without disrupting business hours.

• Drainage & Monsoon Preparedness: Manage high-capacity stormwater drainage networks, pumping systems inside underpasses, and catch basins to ensure zero waterlogging during Gurugram's monsoon season.

• Traffic Infrastructure Maintenance: Maintain digital signages, traffic signals, smart bollards, speed calibrators, and safety barriers across the estate.

• Vendor & Contractor Management: Draft Scope of Work (SoW), evaluate technical tenders, and monitor the performance of external civil and highway contractors.

• Budgeting & Cost Optimization: Formulate the annual Capital Expenditure (CAPEX) and Operational Expenditure (OPEX) budgets for road infrastructure and implement cost-saving engineering measures.

• Regulatory & Safety Compliance: Ensure all civil works and road operations comply with the Indian Road Congress (IRC) standards, National Building Code (NBC), and local administration rules.

• Emergency Incident Management: Lead rapid-response teams during traffic accidents, chemical spills, or severe weather conditions to restore traffic flow swiftly.

Qualifications & Experience

• Education: B.Tech / B.E. in Civil Engineering or Highway/Transportation Engineering.

• Experience: Experience in managing large-scale road infrastructure, highways, or public-private partnership (PPP) road networks. Experience with elite commercial real estate portfolios, SEZs, or municipal road maintenance is highly preferred.

• Technical Skills: Deep knowledge of asphalt chemistry, concrete structures, subgrade behavior, high-discharge drainage pumps, and traffic engineering systems.

Key Result Areas (KRAs) & KPIs

Key Result Area (KRA)

Key Performance Indicators (KPIs) / Metric Targets

Road Infrastructure Quality

• Maintain a 99% Pothole-Free asset rate across the portfolio.
• Achieve a 100% visible and retroreflective rating on lane markings, cat-eyes, and signages.
• Zero micro-cracking or structural erosion failures on main arterial routes.

Underpass & Drainage Resilience

• Zero waterlogging instances in the 6 underpasses during heavy rainstorms.
• 100% uptime and periodic testing of automated drainage and dewatering pump stations.
• Complete 100% desilting of stormwater drains prior to the monsoon season (by May 31st annually).

Traffic Flow & Incident Response

• Average incident clearance time (accidents/stalled vehicles) < 15 minutes .
• Maintain 100% uptime of automated traffic management indicators and smart signages.
• Zero bottlenecks caused by uncoordinated maintenance activities during peak hours (08:00 AM – 11:00 AM and 05:00 PM – 08:00 PM).

Vendor & Project Management

• Complete 100% of planned civil works (resurfacing, structural repairs) within the allocated timeline and budget.
• Conduct monthly Service Level Agreement (SLA) audits on sub-contractors, maintaining a contractor performance score above 90%.

Health, Safety & Compliance

• Achieve Zero critical accidents caused by road infrastructure defects (e.g., faulty expansion joints, blind spots, or inadequate illumination).
• Maintain strict alignment with British Safety Council standards and IRC guidelines.

Financial Prudence

• Maintain variance between actual operational expenses and the approved OPEX budget within ±2% .
• Identify and implement at least two asset-life extension measures annually to optimize long-term CAPEX.

Location

On-site –Gurugram, HR

Scheduled Weekly Hours

48

Job Tags

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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