Jobs›Customer Support, Mumbai

Customer Support Executive

Orionz Industries · Mumbai
Freshers welcome
Pay₹18,000–22,000a month, as listed
WhereMumbaiMaharashtra
TypeFull timeFreshers welcome
Posted6 Nov2 days ago, via Apna
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list11 named
bpoCustomer supportCustomer complaintsDomestic BPOCall centre supportCustomer careCustomer onboardingCustomer queriesCustomer Grievance HandlingCustomer Query ResolutionInternational BPO
About this job

Key responsibilities: 1. Handling the website portal (Shopify) - you will get trained for this 2. Making changes to orders as per customer inputs 3. Providing customer support 4. Facilitating returns & exchanges 5. Handling customer grievances & providing them with resolutions 6. Updating Excel sheets for data entry and other tasks related to MS Office & Excel 7. Making review calls to customers and getting feedback to improve company products and services Note 1 - First 3 months will be probation period. Note 2 - If you are good at job, and have good sales skills along with customer support - you will be incentivised with commission % on sales for wholesale orders. Note 3 - Company website - www.orionzjewels.com

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