CSE (Customer Support Executive)
Transcendence · Mumbai
Pay₹4L–6.5La year, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted7 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list10 named
Inbound customer enquiry call handlingPhone communicationClient enquiry handlingEnglishVoice-based call centre experienceBachelor's degreeClient servicesClient communication skillsCommunication skillsClient interaction via phone calls
About this job
Job Description – Customer Support Executive
- Location: PUNE Mumbai and BANAGLORE
- Work Mode
- Work From Office (WFO)
- Shift
- 24/7 Rotational
- Experience
- Minimum 1 Year International Voice Experience
- CTC
- ₹4.5 LPA – ₹6.5 LPA
- Transport
- 2-Way Cab available within transport boundary
Key Responsibilities
- Handle customer queries through international voice support.
- Provide accurate information and effective resolutions.
- Maintain excellent customer service and communication standards.
- Achieve defined quality, productivity, and customer satisfaction targets.
- Follow process guidelines and company policies.
Eligibility
- HSC / Graduate candidates can apply.
- HSC with minimum 18 months of experience.
- Minimum 1 year International Voice Process experience.
- Excellent English communication skills.
- Strong customer service and problem-solving skills.
- Candidates comfortable with 24/7 rotational shifts.
- Pay
- ₹400,000.00 - ₹650,000.00 per year
Benefits
Commuter assistance
Health insurance
Provident Fund
- Work Location
- In person
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