Customer Support Executive

Customer Support Executive – International Process Company: Leading MNC Work Location: Mansarovar, Jaipur CTC: ₹25,000 – ₹33,000 + Performance Incentives + Travel Allowance / Cab Facility Shift Pattern: Rotational Shifts, including Night Shifts Work Schedule: 5.5 Days per Week Position Overview We are seeking customer-focused professionals to become part of our International Customer Service team. The selected candidates will communicate with customers from the US over calls, understand their requirements, resolve service-related issues, and ensure a smooth and satisfactory customer experience. Your Responsibilities Manage incoming calls from US-based customers. Handle customer requests concerning orders, payments, billing, returns, products, accounts, and other service-related matters. Analyze customer concerns and provide appropriate solutions within the required timelines. Update customer information and call-related details accurately in the designated systems. Meet defined service quality, compliance, attendance, and productivity standards. Ensure every customer interaction is handled professionally and with a helpful attitude. Who Can Apply? Fresher Graduates are eligible. Strong spoken English and confident communication abilities are required. Candidates must be open to rotational working hours, including night shifts and rotational weekly offs. Immediate joiners will receive preference during the hiring process. Benefits & Perks Attractive incentives linked to individual performance. PF, ESI, and other applicable statutory benefits. Scope for career advancement and long-term growth in the international customer service domain.