Telesales Executive

Roles and Responsibilities Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the customers. Selling Membership packages over the phone and achieve the targeted sales numbers & value, set quality parameters. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements