GR
Executive level jobs for Science student
Green Publication Services Pvt Ltd · Gurugram
Pay₹25,000–28,000a month, as listed
WhereGurugramHaryana
TypeFull time
Posted7 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list30 named
Customer follow-upsCustomer records maintenanceCustomer communicationCustomer relationship buildingClient detail updatesB.ScCommercial terms negotiationClient enquiry handlingProviding information to customersClient relationship developmentClient needs assessmentBachelor's degreeM.PharmaM.ScClient servicesCustomer relationship managementClient retention strategyClient negotiationClient status updatesAccount management conversationsBusiness AdministrationClient communication skillsAccount managementMBACommunication skillsSales follow-upClient liaisonAfter-sales follow-upCustomer complaint resolutionCustomer data entry
About this job
Full job description
Profile - International Client Relationship Executive
Location - Gurgaon sector 48
Company- Green publication services pvt limited
Reporting to - Department Head
Profile Summary
The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them.
Key Roles and Responsibilities
- Client Communication: Effectively manage communication with clients to understand their editorial requirements, address inquiries, and ensure client satisfaction.
- Relationship Maintenance: Cultivate and maintain positive relationships with clients to foster long-term partnerships and enhance the overall client experience.
- Database Management: Regularly update and maintain the client database, ensuring accurate and current information to facilitate seamless communication and efficient workflow.
- Timely Follow-ups: Implement a systematic follow-up process to ensure timely responses to client queries, submissions, and feedback, demonstrating a proactive approach to client needs.
- Negotiating with clients to secure the most attractive prices
Knowledge Skills
- Education : BSc , MSc, MBA, Mpharma, research background is preferred.
- Experience: Fresher or Experience
- Excellent communication (written & verbal)
- Interpersonal and problem-solving skills
- Job Types
- Full-time, Permanent, Fresher
Benefits
Provident Fund
- Work Location
- In person
- Pay
- ₹25,000.00 - ₹28,000.00 per month
Benefits
Provident Fund
- Work Location
- In person
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