Jobs›Telecaller, Kochi

Telecaller

Shubhkiran Capital limited · Kochi
Pay₹10,000–12,000a month, as listed
WhereKochiKerala
TypeFull time
Posted7 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list18 named
Customer feedback collectionCRM softwareDebt collection phone callCustomer communicationSalesSalesforceClient enquiry handlingCustomer collection follow-upData reportingOutbound debtor call managementCustomer payment remindersClient feedback collectionPayment collectionDaily operations report preparationClient follow-upClient servicesTelemarketingClient interaction via phone calls
About this job
  • Conduct customer service feedback calls to assess customer satisfaction and service quality
  • Monitor and follow up on gold loan interest collections to ensure timely payments
  • Make reminder calls to personal loan customers to ensure timely EMI payments
  • Follow up with NPA (Non-Performing Asset) customers to support recovery and regularization of overdue accounts
  • Handle and resolve customer enquiries received at the Head Office promptly and professionally
  • Prepare and submit daily collection reports with accurate and timely data
Pay
₹10,000.00 - ₹12,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location
In person

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