Customer Relationship Executive (CRE)

Company

Lilavati Jewellers

Job Responsibilities

Welcome and greet customers warmly as they enter the showroom.

Create a positive first impression and make customers feel comfortable and valued.

Understand customer requirements and direct them to the appropriate sales executive.

Ensure a pleasant and welcoming showroom experience.

Handle customer enquiries politely and professionally.

Coordinate with the sales team for smooth customer service.

Maintain customer walk-in records and assist with follow-ups.

Maintain professional grooming, discipline and a positive attitude.

Eligibility & Requirements

Minimum qualification

HSC or Graduate (Bachelor’s Degree).

Good verbal communication and interpersonal skills.

Basic to moderate English and Hindi communication skills.

Pleasant personality with a customer-oriented approach.

Confident, presentable and well-groomed.

Basic computer knowledge preferred.

Previous experience in customer service, hospitality or retail will be an advantage.

Freshers with good communication skills may also apply.

Working Hours

Shift 1: 11:00 AM – 8:00 PM

Shift 2: 12:00 PM – 9:00 PM

Shift timings will be as per management requirements.

Joining Requirement

Immediate joiners preferred.

Freshers are welcome.

Candidates must share their updated resume.

Candidates should be available for an interview as per the scheduled process.

How to Apply

Interested candidates can share their updated resume and contact details for further consideration.

Join Lilavati Jewellers and be a part of our customer experience team!

Pay

₹12,000.00 - ₹15,000.00 per month

Benefits

Flexible schedule

Ability to commute/relocate

Borivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

Brief about your previous job roles and responsibility as a CRE ?

Education

Higher Secondary(12th Pass) (Required)

Willingness to travel

100% (Required)

Work Location

In person