Executive-Back-End/ Non Voice / Customer Service -Webchat

EXL · Noida

PayPay not listed

WhereNoidaUttar Pradesh

TypeContract

Posted7 NovToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Description Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to their contracts. Some bit of outbound calling is also required depending on the complexity Average Handle Time Quality Assurance (Finished Product Quality) Measurement of the customer service representative’s skills Authentication - Measurement of the customer service representative’s soft skills Attendance - dependability Schedule Adherence - punctuality First…

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