Executive-Back-End/ Non Voice / Customer Service -Webchat

EXL · Noida

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कहाँNoidaUttar Pradesh

प्रकारContract

Posted7 Nov3 दिन पहले, Adzuna से

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इस job के बारे में

Description Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to their contracts. Some bit of outbound calling is also required depending on the complexity Average Handle Time Quality Assurance (Finished Product Quality) Measurement of the customer service representative’s skills Authentication - Measurement of the customer service representative’s soft skills Attendance - dependability Schedule Adherence - punctuality First…

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