International Customer Service Advisor

We are looking customer support associate- for international process.

Job Responsibilities

• Handle international customer queries through email, chat, and calls.
• Provide prompt and professional solutions to customer concerns.
• Manage complaints, follow-ups, and escalations.
• Coordinate with internal teams for timely issue resolution.
• Maintain customer interaction records and ensure customer satisfaction.
• Meet defined customer support KPIs and service standards.

Required Skills

• Excellent verbal and written English communication.
• Strong customer handling and problem-solving skills.
• Good email writing and interpersonal skills.
• Basic knowledge of MS Office and CRM tools.
• Ability to multitask and work in rotational shifts.
• Prior experience in international customer support/BPO will be preferred

Eligibility

Mins 12th pass with 6 months international work experience can apply.

Shift

Rotational shift.

Salary

up to 32000 CTC

Working days

5.5 days

Cab- Available in Night.

Job Types

Full-time, Permanent

Pay

₹25,000.00 - ₹32,000.00 per month

Benefits

• Flexible schedule
• Provident Fund

Education

• Higher Secondary(12th Pass) (Required)

Language

• English (Required)

Work Location

In person