Field Sales Executive – Industrial Automation & B2B Sales

About Us

Multitech Control Systems (MCS) is an industrial automation and process control solutions company serving industries across India since 2015.

Job Responsibilities

• Conduct market visits and generate new leads from industrial areas and new markets.
• Identify potential customers and develop new business opportunities.
• Follow up on assigned and self-generated leads using SalesTown CRM.
• Visit customers for sales meetings, product discussions, relationship building, and order follow-up.
• Understand customer requirements and coordinate with internal technical and commercial teams.
• Follow up with customers and support the complete sales cycle from lead generation to order closure.
• Coordinate with internal departments for technical, commercial, quotation, and order-related requirements.
• Collect payments from assigned customers and maintain proper records.
• Provide first-level customer support and coordinate with the service team for technical/service-related issues.
• Collect customer feedback, reviews, and suggestions and communicate them to the concerned departments.
• Maintain strong and long-term relationships with existing and prospective customers.
• Prepare daily/weekly field visit reports, sales reports, and field expense statements.
• Maintain accurate customer and lead information in SalesTown CRM.
• Participate in product training and sales/product-upgradation programs.
• Support activities such as Google review generation and customer engagement.
• Monitor competitor activities, market trends, and customer requirements.
• Provide market feedback and insights to support business development and new product initiatives.
• Achieve assigned sales, customer visit, lead generation, order closure, and payment collection targets.

Required Skills

• Basic understanding of the sales cycle, lead generation, follow-up, negotiation, and order closure.
• Good knowledge of CRM tools; experience with SalesTown CRM will be an advantage.
• Strong communication, negotiation, presentation, and follow-up skills.
• Good customer relationship management skills.
• Strong reporting and documentation skills.
• Ability to work independently with a result-oriented approach.
• Willingness to travel extensively for customer visits.
• Interest in learning and selling technical/industrial products.

Preferred Experience

Candidates with experience in B2B Sales, Industrial Sales, Automation, Instrumentation, Electrical, Electronics, Control Panels, Process Control, or other technical/industrial products will be preferred.

Additional Requirements

• Must be comfortable with regular field visits and customer meetings.
• Willingness to travel within the assigned territory.
• Two-wheeler and valid driving licence are preferred/required.
• Candidates should be comfortable visiting industrial areas and dealing with industrial customers.

Pay

₹15,000.00 - ₹30,000.00 per month

Benefits

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment

Work Location

In person