Video Analyst (L3)

L3 Video Analyst (Blended Process)

Job Description

Job Type Full-Time

Work Schedule 5 days working with rotational week-offs Rotational shifts (including night and graveyard shifts)

9-hour shift (8 productive hours + 1-hour break)

Work Location 1st Floor, Sector 18, Plot 34, Phase IV, Udyog Vihar, Sector 18, Gurugram,

Haryana 122018

Interview Timings 11 AM to 4 PM

ROLE & RESPONSIBILITIES

Monitor live CCTV/video surveillance feeds

Identify and report suspicious or unusual activities

Handle inbound and outbound monitoring calls from US clients

Maintain incident logs and prepare detailed reports

Coordinate with internal teams and clients

Ensure adherence to SOPs and quality standards

KEY SKILLS

Video Monitoring

CCTV Surveillance

Voice Process / Blended Process

Incident Reporting

Communication Skills (Verbal & Written)

ELIGIBILITY CRITERIA

Minimum 6 months of experience in a US Voice BPO or a similar role

Freshers with excellent communication skills can apply

Undergraduate / Graduate both are eligible

Strong verbal and written communication skills (mandatory)

COMPENSATION & BENEFITS

Salary

Rs. 25,000 to Rs. 40,000 per month (in hand)

Monthly Attendance Bonus

Monthly Performance Bonus

Health insurance - Rs. 3 lakhs

Leave encashment

Paid sick time

Paid time off

Provident Fund

Please note

No Cabs / No Meals / No Transport Allowance

Pay

₹25,000.00 - ₹40,000.00 per month

Benefits

Health insurance

Leave encashment

Paid sick time

Paid time off

Provident Fund

Work Location

In person