AU
Waiter / steward
Aurassist Health Private Limited · Mumbai
Pay₹20,000–25,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted4 Nov4 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Physical work
Skills they list35 named
Customer communicationCustomer complaint handlingTable settingSanitising surfacesProduct recommendationGuest relationsSales transaction processingTable plate clearingTable serviceGreeting customersClient communicationReal-time guest complaint resolutionUpselling menu itemsProcessing cash transactionsBussingHandling dissatisfied clientsExplaining the menu during table serviceFood and beverage servicePayment collectionOpening proceduresPayment processing in food serviceCustomer issue escalationOrder takingPoint-of-sale transaction managementStockingPromoting food and beverage specialsClean workspace maintenanceDrink serviceSuggestive sellingPOS systemsPolishingBillingAdd-on salesGuest greeting in food serviceCommunication with kitchen staff
About this job
Core Responsibilities
- Greeting and Seating
- Welcoming guests warmly upon arrival, escorting them to tables, and presenting menus.
Menu Guidance & Upselling: Explaining menu items, sharing details on ingredients or food allergies, answering questions, and recommending daily specials or wine pairings.
- Taking Orders
- Accurately recording food and beverage orders using a Point-of-Sale (POS) system, order pads, or memorization.
- Kitchen & Bar Communication
- Relaying orders and special dietary requests directly to the kitchen and bar staff.
Serving Orders: Collecting finished food and drinks from the kitchen or bar and delivering them promptly and safely to the correct tables.
- Guest Check-Ins
- Monitoring tables throughout the meal to clear empty plates, refill drinks, and ensure guest satisfaction.
- Billing and Payments
- Presenting the final check, explaining charges courteously, and processing cash, credit card, or digital payments.
Table Maintenance & Bussing: Setting up tables with clean cutlery, glassware, and linens, clearing dirty dishes, and sanitizing surfaces between guests.
- Opening and Closing Duties
- Stocking service stations, refilling condiments, polishing silverware, and completing shift handovers.
Compliance & Problem Solving: Checking legal drinking ages (where applicable), following health and safety sanitation rules, and handling customer complaints calmly or escalating them to a manager.
- Pay
- ₹20,000.00 - ₹25,000.00 per month
- Work Location
- In person
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