Jobs›Steward, Mumbai

Steward (Waiter)

Annapurna Catering Services · Mumbai
Pay₹20,000–22,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted7 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Physical work
Skills they list29 named
Diploma – Hotel ManagementCustomer communicationCustomer complaint handlingTable settingEquipment cleaningCustomer serviceTable plate clearingTable serviceGreeting customersClient enquiry handlingFood portioningFood and beverage experience in restaurantsHandling dissatisfied clientsExplaining the menu during table serviceFood and beverage serviceHospitality industry experienceClient servicesRespectful communicationOrder taking10th PassClean workspace maintenanceClient communication skillsCross-functional collaborationDiplomaFood safetyCommunication skillsTeam coordinationGuest greeting in food serviceCommunication with kitchen staff
About this job
Date posted
7 November 2026
Pay
₹22,000.00-₹25,000.00 per month

Job Description

Steward / Waiter Job Description

Job Title
Steward / Waiter
Department
Food & Beverage Service
Reports To
Manager / Supervisor

Job Summary

A Steward/Waiter is responsible for providing excellent customer service by serving food and beverages, maintaining cleanliness, and ensuring guest satisfaction in restaurants, hotels, cafeterias, banquets, and catering operations.

Key Responsibilities

Guest Service

Welcome guests and escort them to their tables.

Present menus and explain food and beverage offerings.

Take customer orders accurately and communicate them to the kitchen.

Serve food and beverages professionally and courteously.

Handle guest queries and complaints promptly.

Table Setup & Maintenance

Set up tables with cutlery, crockery, glassware, and napkins.

Ensure tables are clean and properly arranged before and after service.

Clear used dishes and maintain dining area cleanliness.

Food & Beverage Service

Serve meals according to company standards.

Ensure correct portion sizes and presentation.

Assist in buffet setup, banquet service, and special events.

Hygiene & Safety

Maintain personal grooming and hygiene standards.

Follow food safety and sanitation guidelines.

Keep service stations, dining areas, and equipment clean.

Team Coordination

Coordinate with kitchen staff for smooth service.

Assist colleagues during busy service periods.

Attend staff meetings and training sessions.

Required Skills

Good communication and interpersonal skills.

Customer service orientation.

Ability to work in a fast-paced environment.

Basic knowledge of food and beverage service.

Teamwork and positive attitude.

Physical stamina for long working hours.

Qualifications

SSC/HSC or equivalent preferred.

Certificate/Diploma in Hotel Management (preferred but not mandatory).

0-2 years of experience in restaurants, hotels, cafeterias, or catering services.

Working Conditions

Rotational shifts, weekends, and holidays as required.

Standing and walking for extended periods.

Ability to lift and carry service trays and equipment.

Salary Range (India)

Fresher
₹20000- ₹25000 per month

Plus PF, meals, accommodation (where applicable).Key Performance Indicators (KPIs)

Guest satisfaction level

Service speed and accuracy

Hygiene compliance

Attendance and punctuality

Customer feedback and complaints resolution

for interview call #9137311782 #7059266666

Benefits

Food provided

Provident Fund

Pay
₹20,000.00 - ₹22,000.00 per month

Benefits

Food provided

Provident Fund

Work Location
In person

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