OJ
Floor Coordinator
Ojas Eye Hospital · Mumbai
Pay₹11,000–40,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted4 Nov7 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list33 named
Collaborate with healthcare professionalsStaff performance monitoringCustomer complaint handlingStaff supervisionPeriodic MIS report preparationManagementWorkflow managementOperations coordinationClient enquiry handlingIn-person customer serviceEscalation managementCross-departmental liaisonFront-of-house coordinationHandling dissatisfied clientsEmployee attendance managementDaily operations report preparationTeam managementHealthcare managementPatient flow managementQueue managementManagement information systemsMedical managementManagement reportingHandling patient queriesClean workspace maintenanceCustomer satisfaction improvementEscalation handlingInternal team coordination for issue resolutionTeam coordinationComplianceMedical administrationOperational performance reportingFront office management
About this job
Manage day-to-day hospital floor operations.
Supervise front desk and patient coordination staff.
Ensure smooth patient flow and reduce waiting time.
Coordinate with doctors, nurses, technicians, and billing teams.
Handle patient queries, complaints, and escalations.
Monitor staff attendance, discipline, and performance.
Maintain cleanliness and hospital service standards.
Prepare daily MIS and operational reports.
Ensure compliance with hospital SOPs.
Improve patient satisfaction and service quality.
- Pay
- ₹11,000.00 - ₹40,000.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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