Front Desk Executive

JOB DESCRIPTION

Front Desk Executive – CBSE School

Job Title

Front Desk Executive / Receptionist

Department

Administration

Job Type

Full-Time

Working Hours

9:00 AM to 5:00 PM

Work Location

P P SAVANI CHAITANYA VIDYA SANKUL MOTA VARACHA SURAT

About the Role

We are looking for a professional, well-groomed, courteous, and responsible Front Desk Executive to join our school administration team. The ideal candidate should have excellent communication and interpersonal skills, a welcoming personality, and the ability to manage front desk operations efficiently in a school environment.

Candidates with prior front desk or receptionist experience will be given preference. Experience in a CBSE school or another educational institution will be an added advantage.

Key Responsibilities

Front Desk \& Reception Management

• Welcome parents, visitors, guests, vendors, and other stakeholders warmly and professionally.
• Manage the reception area and ensure a neat, organized, and presentable front desk.
• Attend incoming telephone calls, transfer calls to the concerned departments, and respond to routine inquiries.
• Maintain a visitor register and ensure compliance with school visitor protocols.
• Provide accurate information regarding school timings, admissions, events, and general procedures.

Parent \& Visitor Coordination

• Handle parent inquiries professionally, patiently, and courteously.
• Coordinate parent meetings with the Principal, Vice Principal, teachers, and administrative staff.
• Direct visitors to the appropriate departments and ensure smooth visitor movement.
• Record parent concerns, messages, and requests and forward them to the concerned personnel for timely resolution.
• Maintain confidentiality while handling student, parent, and school-related information.

Administrative Support

• Maintain records, registers, files, and documents related to front desk operations.
• Assist with data entry, document preparation, photocopying, scanning, printing, and filing.
• Manage incoming and outgoing correspondence, courier deliveries, and official documents.
• Support the school administration team with daily operational and clerical activities.
• Maintain appointment schedules and communicate important messages accurately.

School Communication \& Coordination

• Coordinate with teachers, coordinators, transport staff, security personnel, and other departments.
• Assist in communicating school notices, meeting schedules, event information, and administrative updates to parents as instructed.
• Support admission inquiries by providing preliminary information and directing prospective parents to the admissions team.
• Assist during parent-teacher meetings, school events, and other official functions when required.
• Ensure that all communication reflects the school's professional standards and values.

Telephone, Email \& Digital Communication

• Handle telephone calls, emails, and other official communication channels.
• Draft and communicate routine messages in clear and professional language.
• Maintain proper records of inquiries, follow-ups, and messages.
• Use school management software, Microsoft Office, email, and other digital tools as required.

Eligibility Criteria

• Graduate in any discipline; candidates with relevant administrative or hospitality qualifications may also apply.
• Prior experience as a Front Desk Executive, Receptionist, or Administrative Assistant is preferred.
• Candidates with previous front desk experience in a CBSE school will be given priority.
• Freshers with excellent communication skills and a professional attitude may be considered.
• Good verbal and written communication skills in English and Hindi; knowledge of the local language will be an advantage.
• Basic computer proficiency, including MS Word, Excel, email, and data entry.
• Strong organizational skills and the ability to manage multiple tasks efficiently.

Required Skills \& Competencies

• Pleasant personality and professional presentation.
• Excellent telephone etiquette and communication skills.
• Polite, patient, and approachable attitude towards parents, students, and visitors.
• Strong interpersonal and coordination skills.
• Good time management, punctuality, and attention to detail.
• Ability to remain calm and professional while handling busy periods or difficult inquiries.
• Responsible handling of confidential information.
• Positive attitude, teamwork, and willingness to learn.
• Ability to work in a disciplined school environment and follow institutional policies.

Working Hours \& Benefits

• Duty Timing: 9:00 AM to 5:00 PM.
• Food Facility: Provided by the school.
• Transportation Facility: Provided by the school.
• Full-time position in a professional educational environment.
• Salary: As per qualifications, experience, and the school's salary structure.

Candidate Preference

Preference will be given to candidates who

• Have prior experience working as a front desk executive or receptionist.
• Have experience in a CBSE-affiliated school or educational institution.
• Can communicate confidently and professionally with parents and visitors.
• Demonstrate reliability, punctuality, confidentiality, and a service-oriented attitude.

How to Apply

Interested and eligible candidates may share their updated resume along with details of their previous work experience, current salary, expected salary, and notice period.

School Name

P P SAVANI CHAITNAYA VIDYA SANKUL

Location

MOTA VARCACHHA ABRAMA ROAD SURAT

Join our team and contribute to creating a welcoming, organized, and professional school environment.

WE ARE HIRING!

Position: Front Desk Executive – CBSE School

We are looking for a smart, courteous, and professional Front Desk Executive to join our school administration team.

Eligibility \& Requirements

• Prior front desk/receptionist experience preferred.
• Expe