Office/Operations Manager

Incmett Global, parent company of COKO Jewellery (Zevar By COKO) is hiring an Office & Operations Manager to take full ownership of day-to-day operations — inventory, order processing, staff coordination, billing and reporting — across our warehouse and office.

Key Responsibilities

Inventory management — maintain accurate stock records in Zoho Inventory, oversee goods-receipt (GRN) for incoming stock, run periodic stock counts/reconciliation, and flag discrepancies before they become write-offs

Order processing — manage fulfillment across D2C (website), B2B/wholesale and exhibition orders: picking, packing, dispatch coordination with courier partners, and order-status tracking end to end

Staff management — supervise warehouse and office staff, assign daily tasks, track attendance, and make sure existing SOPs (tagging, order handling) are actually followed on the floor, not just on paper

Billing & invoicing — generate and track purchase bills and sales invoices, keep GST-compliant documentation current in Zoho Books, verify vendor bills, and track payments due/paid

Reporting — prepare regular reports for leadership on order status, inventory levels, pending dispatches, and vendor payments

Vendor coordination — liaise with suppliers on delivery timelines, follow up on pending orders, and flag recurring vendor issues

Who we're looking for

Experience in operations, inventory/warehouse management, or office administration — retail, e-commerce or D2C background preferred

Comfortable with Zoho Inventory/Books and Excel/Google Sheets; Shopify order-management exposure is a plus

Organized and numbers-oriented — comfortable reconciling stock counts and basic billing, not just scheduling

Hands-on

this is a floor-and-desk role, not a purely administrative one

Clear, reliable communicator who can manage a small team and multiple priorities at once

Nice to have

Prior experience in jewellery, fashion accessories, or FMCG retail

Familiarity with GST billing and e-way bill basics

Pay

₹20,000.00 - ₹35,000.00 per month

Work Location

In person