Product Support Analyst (L2) – Client Support | UAT | Jira

EVERSANA · Pune

PayPay not listed

WherePuneMaharashtra

TypeInternship

Posted10 NovToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

About this job

Job Description The purpose of the role “Product Support Analyst” is to provide functional Level 2 support to global customers for the application through different channels. The role will be responsible for issue analysis, coordination with internal cross-functional teams, testing, data validation, client communication, SLA adherence, and continuous process improvement. The Product Support Analyst will also be expected to leverage AI and Generative AI tools responsibly and effectively to impro…

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