Jobs›Cluster Manager, Kolkata

Cluster Manager

Tata Capital · Low Ticket Retail Loans · Kolkata
Senior
PayPay not listed
WhereKolkataWest Bengal
TypeNot stated
Posted10 NovToday, from the company site
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
About this job

To provide intelligent inputs / strategies to the field Collection Team to improve the Collection efficiencies and the resultant reduction in credit losses

  • Opportunity to assist collection team in following initiative at the Contact Center drive collections performance
  • To implement Collection IT system.
  • To coordinate with Risk team for pre-delinquency management figures and to institute Collection analytics for tracking DSA performance and profile segmentation.
  • To institute Collection Executive's productivity tracking mechanism.
  • To Benchmark Industry Best Practices.
  • To Track and Monitor Online Auction and Repo sales Vehicles.
  • To Track and Monitor Skip Cases resolution.

Post Graduate/ Graduate in any discipline

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