Customer Support Intern

Job Title

Customer Support Intern

Company

Glatro Commerce Private Limited

Location

Gurgaon (Remote)

Internship Type

Full-Time

Stipend

₹5,000 – ₹8,000 per month

Job Description

Glatro is looking for a Customer Support Intern who will coordinate with vendors and delivery partners, assist with their onboarding, and resolve day-to-day operational queries.

Roles & Responsibilities

Call and coordinate with vendors and delivery partners for onboarding.

Assist vendors with registration, KYC verification and document submission.

Help delivery partners with onboarding and account-related queries.

Handle issues related to settlements, payments and payouts.

Follow up with vendors and delivery partners to ensure smooth operations.

Maintain records of calls, complaints and issue resolutions.

Coordinate with the internal operations team to resolve pending issues.

Provide timely support through phone calls and WhatsApp.

Requirements

Good communication skills in Hindi and English.

Comfortable making regular phone calls and handling queries.

Basic knowledge of MS Excel and Google Sheets.

Good coordination and problem-solving skills.

Responsible, patient and willing to learn.

Freshers are welcome to apply.

Pay

₹5,000.00 - ₹8,000.00 per month

Benefits

Paid sick time

Paid time off

Work from home

Work Location

Remote