Customer Care Executive

Job Title

Customer Sales Executive

Department

Sales & Customer Relations

Job Type

Full-Time

Job Summary

We are looking for a motivated and customer-oriented Customer Sales Executive to generate sales, build strong customer relationships, understand customer requirements, and provide suitable products or services. The ideal candidate should have excellent communication, negotiation, and customer-handling skills.

Key Responsibilities

Identify and approach potential customers through calls, emails, and direct interactions.

Understand customer needs and recommend suitable products or services.

Generate new business leads and convert them into sales.

Handle customer inquiries and provide product or service information.

Maintain strong relationships with existing customers.

Follow up with prospective customers to close sales.

Achieve monthly and quarterly sales targets.

Prepare sales reports and maintain customer databases.

Coordinate with internal teams to ensure customer satisfaction.

Resolve customer complaints and provide effective solutions.

Required Skills

Excellent verbal and written communication skills.

Strong convincing and negotiation abilities.

Good customer relationship management skills.

Ability to achieve sales targets.

Basic computer knowledge (MS Office, Excel, CRM).

Problem-solving and interpersonal skills.

Positive attitude and willingness to learn.

Qualification & Experience

Education

Any graduate or equivalent qualification or 2nd PUC

Experience

0–3 years of experience in sales or customer service.

Freshers can also apply.

Experience in telesales, field sales, or customer relationship management is an advantage.

Key Performance Indicators (KPIs)

Monthly sales target achievement.

Number of new customers acquired.

Lead conversion rate.

Customer satisfaction and retention.

Follow-up and sales performance.

Salary & Benefits

Competitive salary based on experience.

Attractive sales incentives.

Performance-based bonuses.

Training and career growth opportunities.

Pay

₹18,000.00 - ₹35,000.00 per month

Benefits

Provident Fund

Work Location

In person