AGM - Product Delivery Owner Vi App

Job Req ID

51047

Location

Mumbai, Maharashtra, IN

Function

Marketing/Digital

About

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Product Delivery Owner - Vi App

Role ID

22003202

Designation

AGM - Product Delivery Owner Vi App

Band

M2

Function

Digital

Sub-Function

Consumer Digital Delivery

Reports To

Product Delivery Manager- Vi App

No. of Direct Reports

Location Type

COR

About Vi

Vodafone Idea Limited (Vi) is one of India’s leading telecom service providers, formed through the merger of two of India's much-loved brands, Vodafone and Idea, and is a partnership between the Aditya Birla Group and Vodafone Group.

With over 200 million customers and a pan-India presence, Vi delivers seamless voice, data, and digital experiences through its robust 4G network and expanding 5G footprint. We are building a future-ready digital ecosystem powered by AI-led technologies, mobility solutions, and enterprise offerings—enabling individuals and businesses to stay connected, productive, and ready for tomorrow.

At Vi, customer-first innovation, network excellence, and digital transformation are at the core of everything we do.

Job Purpose

The Product Delivery Owner – Vi App drives end-to-end delivery of digital features and capabilities on the Vi App platform, owning roadmap execution, backlog prioritization, cross-functional delivery and release readiness to deliver seamless and resilient digital

Key Accountabilities

Technical / Functional

• Digital Product Owner is responsible for driving business priorities and delivering capabilities to meet the aspiration of 100 mn digital monthly active users

• Own end-to-end delivery of Vi app features — from backlog grooming and user story creation through to sprint release.

• Responsible for independently driving and engaging partners on key propositions

• Manage sprint cadences — daily scrums, sprint planning, and retrospectives — to maintain velocity and prevent delivery slippage.

• Work closely with Marketing and Partnership teams to build user journeys and create curated experience offerings

• Work with engineers, designers, digital marketers, analytics experts, user experience and visual designers to plan and deliver end-to-end solutions for product propositions

• Drive TNPS improvement across journeys through continuous UX and funnel enhancements.

• Coordinate with Consumer Marketing, CS, Digital IT, and external agencies for aligned and timely feature delivery.

Key Result Areas & accountabilities

• Develop and define user stories/items and acceptance criteria from the feature and capability roadmap.

• Responsible for landing pages, UI/UX and digital journey design, including active A/B testing.

• Rank and prioritize items and add them to the team backlog for sprint development, conveying a clear vision of what needs to be built.

• Work closely with Digital IT, other digital experts and external agencies to deliver initiatives across digital assets with end-to-end ownership.

KPIs

Delivery efficiencies, scope and time management of deliveries, and resilience of digital products.

Core Competencies

• Strong knowledge and understanding of partnership ecosystems, UI/UX and analytics.

• Servant-leader mindset.

• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative, fast-paced environment.

• Knowledge of Agile tools.

• Good communication, MIS, MS Power Point and MS Excel skills.

• Ability to work effectively with and lead cross-functional teams

Behavioural Skills and Competencies / Traits / Temperament

• Accountability and Ownership — takes full end-to-end responsibility for Vi app delivery

• Stakeholder Management — aligns partners, internal IT, and marketing stakeholders

• Customer Focus — improves digital journeys to reduce friction and raise satisfaction

• First-Time-Right Approach — ensures feature quality before every sprint release

Problem solving and First principles Thinkin