Service Desk Analyst

Enviri Global Service Centre · Hyderabad

PayPay not listed

WhereHyderabadTelangana

TypeFull time

Posted11 NovToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Job Description Position Summary - The Service Desk Analyst provides first-line technical support to end users, ensuring incidents and service requests are logged, categorized, prioritized, resolved, or escalated in accordance with agreed service levels. The role combines strong customer service, technical troubleshooting, accurate documentation, and effective communication to minimize disruption, maintain business continuity, and deliver a consistent end-user experience. Incident and Request M…

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