Customer Support Executive Email Chat

Job Title

Customer Support Executive – Email \& Chat Support (Non-Voice)

Work Mode

As per company requirements

Key Responsibilities

• Handle customer queries through email and live chat.
• Provide accurate and timely responses to customer inquiries.
• Resolve customer issues professionally and efficiently.
• Maintain high standards of customer satisfaction.
• Follow company guidelines and process procedures.

Eligibility Criteria

• Excellent written and verbal English communication skills (C1 level).
• Strong typing, comprehension, and problem-solving skills.
• Ability to handle customer queries professionally.
• Freshers and experienced candidates can apply.
• Flexibility to work in rotational shifts, if required.
• Communication: Excellent English Communication Skills (C1 Level) Cab Facility: Two-Way Cab Provided Working Days: 5 Days a Week Experience: Freshers and Experienced

Benefits

• Five-day working schedule.
• Two-way cab facility.
• Opportunity to work in an international customer support process.
• Career growth opportunities.

Pay

₹25,000.00 - ₹30,000.00 per month

Benefits

• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid time off

Education

• Higher Secondary(12th Pass) (Preferred)

Experience

• Customer support: 1 year (Required)

Work Location

In person