Jobs›Customer Support, Gurugram

Customer Support Executive (CSE)

Career Dekho · Gurugram
Pay₹15,548–21,000a month, as listed
WhereGurugramHaryana
TypeFull time
Posted11 NovToday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list37 named
Participation trackingRecord-keepingCandidate communicationPeriodic MIS report preparationGoogle SheetsRecruitment database managementDigital register maintenanceCustomer serviceComputer literacyOperations coordinationStakeholder liaisonEnglishMetrics reportingBack office processingAttendance recordingWorkload prioritisationOnboarding coordinationDaily operations report preparationBachelor's degreeStakeholder coordinationTask prioritisationTraining session schedulingScheduling for multiple individualsRegular follow-ups with active candidatesEducational programme schedulingInterview schedulingManagement information systemsHR supportTraining coordinationManagement reportingProductivity softwareHindiDocumentation handlingCommunication skillsTeam coordinationOperational performance reportingProgress tracking
About this job

Key Responsibilities

Manage candidate onboarding and documentation.

Maintain candidate records and operational trackers.

Coordinate daily training sessions with candidates and trainers.

Track daily attendance and candidate participation.

Communicate training schedules, updates, and important instructions.

Handle candidate queries and coordinate resolutions.

Coordinate assessments and maintain performance records.

Track registration fees and pending payments.

Coordinate interview opportunities for eligible candidates.

Conduct regular follow-ups with candidates.

Maintain daily/weekly MIS and operational reports.

Key Skills

Graduate in any discipline.

Good communication and interpersonal skills.

Good coordination and follow-up skills.

Basic knowledge of MS Excel / Google Sheets.

Comfortable working with candidate data and trackers.

Strong attention to detail.

Ability to manage multiple tasks and deadlines.

Pay
₹15,548.91 - ₹21,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Work Location
In person

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