Customer Support Executive (CSE)-International BPO

Pursuit Advisor · Gurugram

Freshers welcome

Pay₹22,000–50,000a month, as listed

WhereGurugramHaryana

TypeFull timeFreshers welcome

Posted11 NovToday, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list17 named

Live chatEmail communicationInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationClient enquiry handlingInbound voiceEnglishBachelor's degreeClient servicesNon-voiceClient communication skillsProfessional phone etiquetteEscalation handlingCommunication skillsClient liaisonClient interaction via phone calls

About this job

Hiring for Customer Support Executives/Process Associate (Voice and Non Voice Process).

We are hiring for Customer Support Executives/Process Associate for premier global Business Process outsourcing(BPO) companies in Gurugram/Noida.

Role & Responsibilities

Handle customer queries via call, email and chat.

Provide accurate information, troubleshoot issues and ensure first-contact resolution.

Maintain professional communication and deliver exceptional customer experience.

Escalate unresolved issues to relevant department.

Log all customer interaction accurately.

Required skills & Qualifications

Excellent English Verbal communication skills.

Both Fresher and Experience candidates can apply.

Both Undergraduate & Graduate can apply.

comfortable with rotational shifts(including night shifts).

Call/WhatsApp: 9541094627 (sajid)
Pay: ₹22,000.00 - ₹50,000.00 per month

Benefits

Commuter assistance

Health insurance

Provident Fund

Work Location: In person

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