Customer Support Executive (CSE)

Urgent Hiring – Customer Support Executive

Department

Customer Support & Sales Coordination

Location

Sector-132 Noida

Experience

1–3 Years

Gender

Male & Female Both

HR- 8130475900

Job Responsibilities

Handle customer calls and provide timely assistance.

Coordinate with customers regarding order booking and order status.

Track customer orders and ensure timely delivery.

Follow up with customers for pending payments and payment status.

Coordinate with the dispatch and logistics teams for timely order dispatch.

Share dispatch details and delivery updates with customers.

Provide day-to-day support to the Sales Team.

Coordinate with the Sales Team regarding customer enquiries, orders and pending requirements.

Maintain customer records, sales data and daily follow-up reports.

Resolve customer queries and ensure customer satisfaction.

Candidate Requirements

Good communication and telephone handling skills.

Knowledge of customer coordination, order processing and dispatch.

Experience in payment follow-ups and order tracking.

Ability to support the Sales Team in daily operations.

Basic knowledge of MS Excel and computer operations.

Strong follow-up, coordination and problem-solving skills.

Interested candidates can share their updated CV ON- 8130475900

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

Cell phone reimbursement

Life insurance

Work Location

In person